Reference

Privacy Policy for Your satria128 Account

Your account, wallet, device, and lobby records sit under one Privacy Policy, so you know what we collect before you open an account.

DANA dataOVO dataGoPay dataQRIS checks
satria128 Privacy Policy for Your satria128 Account
CONTACT ROUTES

Ask Us About Privacy Requests

Privacy questions should reach a support path that can confirm your account safely. Our team handles policy requests through live chat, email, and the account help panel, with Indonesia service hours from 09:00 to 02:00 WIB. Tell us what you want to check, change, or delete, but do not send wallet passwords or full payment app screenshots unless we ask for a masked record.

Team online

Live chat privacy queue

Use live chat from the lobby footer when you need a fast privacy check. We may ask for your username, registered phone number, and last QRIS reference code before discussing account data.

Email request path

Send privacy questions to the support email shown inside your account panel. Use the same email linked to your profile, include your username, and describe whether you want access, correction, or deletion.

Account help panel

Open Profile, choose Help, then select Privacy Request to contact us from the signed-in device. This route lets us match your session, device record, and request without exposing extra wallet details.

HANDLING PRACTICE

Inside Your Privacy Controls

A clear Privacy Policy should tell you what happens after you share data, not just list legal words.

Account identity data

When you open an account, we store profile details such as username, phone number, email, and verification status. If KTP review is needed, we use it for account checks and do not display it in the lobby.

Wallet and QRIS records

For DANA, OVO, GoPay, and QRIS, we keep transaction references, status updates, and timing records. These records help us match deposits, verify withdrawals, and answer wallet questions without asking for payment app passwords.

Device and cookie use

Cookies and device signals help us remember your session, detect unusual login patterns, and keep the lobby usable on mobile browsers. You can clear browser cookies, but a fresh login may be required afterward.

Game and table logs

Rounds in Speed Blackjack, Aviator, Bingo, Fish Hunter, and slot rooms create time-stamped records. We use those logs for dispute checks, session history, and account safety rather than public profile display.

Retention and deletion

We keep records for as long as needed for account service, payment reconciliation, dispute handling, and legal obligations. If you ask for deletion, we confirm your identity first and explain what must be retained.

Correction requests

If your phone number, email, or profile detail is wrong, contact us through the signed-in help panel. We may ask for a recent login detail or masked payment reference before making the change.

Privacy Questions You May Ask

Before you open or continue using an account, you may want plain answers about privacy rights, data sources, payment records, cookies, and contact routes. These answers explain how our policy works in practical terms for Indonesia access, including DANA, OVO, GoPay, QRIS, mobile login sessions, and account requests.

We collect account details such as username, phone number, email, login records, device signals, and verification status. If wallet activity begins, we also store payment references linked to DANA, OVO, GoPay, or QRIS.

No. We receive payment status, reference codes, timing, and related labels needed to match transactions. Your payment app password stays with the payment provider and should never be sent through chat or email.

Contact us through the signed-in help panel or the email shown inside your account. We verify your username, registered contact, and a recent account detail before preparing the data we can share.

Yes, you can request a correction through live chat, email, or Profile then Help. We may ask for a masked payment reference or recent login detail to confirm the request belongs to you.

Game history helps us check disputes, session timing, round results, and account safety. The record is connected to your account service file and is not shown as a public profile page.

We keep wallet and support records while they are needed for payment matching, withdrawal checks, dispute handling, and legal obligations. If you request deletion, we explain which records can be removed.

Use live chat from the lobby footer or email the support address inside your account panel. Include your username, registered contact, request type, and any masked reference code related to the issue.